Returns & Exchanges

At Synergy, we stand behind the performance of our gear and want to ensure you are fully satisfied with your purchase. If your equipment doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Place the unused sports gear in its original packaging with all tags attached to ensure a smooth inspection process.

3

Print and Attach Label

Download your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse team verifies the condition of your items, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing